Public Service?

I have to say that most ill-mannered people I've encountered are from government agencies. And I believe a lot of you would agree with me on this. I went to the National Bureau of Investigation (NBI) this morning to have my clearance renewed. Since it has been three years from the last time I filed a clearance, I was a little bit rusty on the details of the process so I approached the information table where an officer was assigned.


Me: Good Morning Sir, pa-renew unta ko sako clearance (Good Morning Sir, I would like to renew my clearance)

He looked at me, took my old clearance, gave me a form to fill in and said:

Him: Asa imo ID? (Where's your ID?)
Me: Naa ra sir (I showed him my driver's license)
Him: Sige, fil-api na.

He had asked me to complete the form and when I was done I went back and showed it to him to check:

Me: Okay nani sir? (Is this already okay sir?)
Him: Okay na unta bati lang imong agi (It's okay except for the crappy penmanship)

Strike one. But due to reasonable doubt I took it as a joke even though he had his straight face on.

At that moment he could have advised me what to do or where to go next but I think he was too busy with a text mate so I went directly to the cashier. Now, this one's my bad because I didn't notice there was a priority number written on the form (and I was no. 342) and they were still calling numbers 121 to 130. So when I handed the form to the cashier (who, by the way, looked like he was still fighting a hang over or worse, was still drunk), this happened:

Me: G'morning sir (handed him the form and the fee)

He aggressively pulled the form and money from my hand without saying a word and I heard the coins dropping on his table.

Him: UNSAMANI?! 342 PAMAN KA DONG, PAGTARONG HA AYAW PAGTAKA UG SINGIT! PAGHULAT SAIMONG NUMERO! (what the hell?! you're still number 342 boy! Don't be an ass and wait for your muthafuckin' number!)

To those who know Cebuano, pardon my translation but that's how it sounded like to me at that time. He could just have said, politely I might add, that it wasn't my turn yet and I would have gladly apologized for the mistake. But instead he made me want to commit my first murder right then and there. Strike two.

Strike three came from the same rude cashier as he was calling out priority numbers. I don't exactly know how to describe how he was doing it but it clearly sounded like he was angry with the people there or he was just angry that he got the crappy table job when all his other colleagues where doing the actual 'investigating' stuff.

When I finally got my clearance, I decided to go to Chowking for a late lunch.

Waiter 1: Good Morning Sir! Welcome to Chowking!
Cashier: Good Morning Sir, may I take your order please? Thank you.
Waiter 2: Thank you for coming sir! Enjoy the rest of your day!

Why can't they all be just like that?

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