On September 20, Nicole said she was "pissed" with the medical staff and the doctor attending her niece who was admitted Friday due to high fever.
She mentioned Madonna and Child Hospital and called it a "hospital that had no respect for her (niece's) well-being and humanity." According to a reliable source, her niece was later transferred to another hospital. Nicole complained that they were "kept getting passed back and forth" by the nurse on duty, whom she described as "way batasan" which means ill-mannered in vernacular.
The name-calling came after they were apparently told to give the kid a sponge bath to cool down her fever.
Now, I understand where all the hostilities are coming from being a registered nurse myself. However, I would hate for this to completely blow up and become another "Amalayer" incident. So let's just take a couple steps back and try to see the situation objectively.
Considering the situation at the ER, I assume that Nicole's niece went through the Triage (Triage is the process of determining the priority of patients' treatments based on the severity of their condition). And with high temperature (fever) being the primary symptom, I would assume Nicole's niece could have been classified as a Green (They will require a doctor's care in several hours or days but not immediately) or a Yellow (Their condition is stable for the moment but requires watching by trained persons and frequent re-triage, will need hospital care (and would receive immediate priority care under "normal" circumstances) which would explain how the nurses handled the situation.
Now, I understand where all the hostilities are coming from being a registered nurse myself. However, I would hate for this to completely blow up and become another "Amalayer" incident. So let's just take a couple steps back and try to see the situation objectively.
Considering the situation at the ER, I assume that Nicole's niece went through the Triage (Triage is the process of determining the priority of patients' treatments based on the severity of their condition). And with high temperature (fever) being the primary symptom, I would assume Nicole's niece could have been classified as a Green (They will require a doctor's care in several hours or days but not immediately) or a Yellow (Their condition is stable for the moment but requires watching by trained persons and frequent re-triage, will need hospital care (and would receive immediate priority care under "normal" circumstances) which would explain how the nurses handled the situation.
Now, was this properly explained to Nicole and her niece? Were the expectations set correctly by the medical staff involved? Or were they really just given the "Don't worry, we're texting with the him" comment?
I would agree that this matter could have been handled by Ms. Dayatan more discreetly and professionally. However, remember the Cotabato incident and take a step back for a moment and put yourself in her shoes -- helpless with a sick loved one on your arms -- can you really blame her for what she did?
I know we all love a good ol' stone throwing as much as the next guy, especially if the recipient is a media personality and this one is no exception.
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